I just read New York’s new rule forcing sites to say “This price was set by an algorithm”

Executive summary – what changed and why it matters

New York’s Algorithmic Pricing Disclosure Act took effect November 10, 2025 and requires businesses using personal data to set individualized prices to display the exact notice: “THIS PRICE WAS SET BY AN ALGORITHM USING YOUR PERSONAL DATA.” This is a direct, enforceable transparency requirement with civil penalties of up to $1,000 per violation and active enforcement by the New York Attorney General’s office.

For product leaders and pricing teams, the change is immediate: identify which pricing paths are covered, add conspicuous disclosures at point of sale, log and monitor compliance, and expect litigation and operational friction as interpretations of “personal data” and “algorithmic pricing” are contested.

Key takeaways

  • The law mandates a single, non‑negotiable disclosure text near any price if personal data influenced it; it applies to consumers physically in New York.
  • Penalties are up to $1,000 per violation – theoretically large at scale (e.g., 10,000 missed disclosures = $10M; this is a legal maximum, not the only enforcement outcome).
  • Operational impact: audits, flags in pricing engines, front‑end UI changes, and traceability are immediate priorities.
  • Industry groups have challenged the law; ambiguity over what counts as “personal data” and “uses” of algorithms creates legal and engineering risk.

Breaking down the rule – scope, text, and enforcement

Scope: the law covers “personalized algorithmic pricing”—prices set by algorithms using personal data that identify or can reasonably be linked to a consumer or device. Aggregate or anonymized data without linkage is explicitly outside scope. The required display is the unambiguous line: “THIS PRICE WAS SET BY AN ALGORITHM USING YOUR PERSONAL DATA.” It must be clear and conspicuous at price presentation (online, mobile, in‑store).

Enforcement: the New York Attorney General solicits consumer reports and can pursue civil penalties up to $1,000 per violation. The law survived a First Amendment challenge in federal court earlier in November 2025, so enforcement is live while further legal challenges continue.

Technical and operational implications

Immediate engineering work: inventory all pricing engines; tag data inputs to identify “personal data”; add flags or decision hooks that indicate when a particular price used personal data; build front‑end components that conditionally inject the mandated disclosure; and ensure logging of each disclosure event for auditability.

Latency and UX: disclosure logic should be lightweight and cached where safe to avoid visible latency. UX teams must balance prominence (legal requirement) with conversion impacts; run A/B tests in non‑NY regions first and prepare customer messaging to reduce churn from surprise disclosures.

Legal and market context

Why now: states and the EU are increasingly focused on algorithmic transparency and consumer harms from opaque personalization. New York is among the first U.S. states to require this kind of point‑of‑sale disclosure specifically for pricing. Expect other jurisdictions to adopt similar measures or broaden requirements.

Pushback: major platforms and industry groups dispute the law’s clarity, particularly around whether demand‑based or geography‑based dynamic pricing is covered. Litigation is ongoing; that creates uncertainty but does not pause enforcement today.

Failure modes and risks

Key operational risks: misclassification (over‑ or under‑disclosing), missing disclosures in edge flows (APIs, third‑party resellers), and poor logging that prevents proving compliance. Financial risk scales with transaction volume because penalties are assessed per violation. Reputational risk is high: mandatory disclosures could depress conversion or trigger consumer backlash.

Recommendations — who should do what, and when

  • Compliance & legal (Days 0-14): run a targeted legal review to map the law to product lines and confirm borderline cases (demand, location, surge pricing).
  • Product & data science (Weeks 1-4): inventory pricing models, tag personal data inputs, and define deterministic disclosure rules that pricing engines can emit.
  • Engineering & UX (Weeks 2-8): implement flags in pricing services, build front‑end disclosure components, run staged tests outside New York, and instrument logging for every disclosed price event.
  • Operations & comms (Ongoing): prepare consumer FAQs, train customer service, and build monitoring dashboards for disclosure coverage and anomalous rates.

Bottom line: treat this as both a compliance project and a product question. If your pricing strategy relies on individualized personal data, the law forces transparency and traceability now — and it will shape how customers and regulators view personalized pricing going forward.


Comments

Leave a Reply

Your email address will not be published. Required fields are marked *